Effective date: 28 April 2026
Forevite (https://forevite.com) is operated by Flipovr Ltd, registered in England and Wales, with registered office at 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
Flipovr Ltd is the data controller responsible for personal data collected through the Forevite platform. If you have any questions or requests regarding your personal data, contact our privacy team at [email protected].
We collect the following categories of personal data:
We use your personal data for the following purposes and legal bases:
| Purpose | Legal Basis (UK GDPR / EU GDPR) |
|---|---|
| Provide and operate the Service | Contract performance (Art. 6(1)(b)) |
| Process payments and send receipts | Contract performance (Art. 6(1)(b)) |
| Verify your identity and prevent fraud | Legitimate interests (Art. 6(1)(f)) |
| Respond to support requests | Contract performance / Legitimate interests |
| Defend against chargebacks and payment disputes | Legitimate interests (Art. 6(1)(f)) |
| Send transactional emails (RSVP notifications, receipts) | Contract performance (Art. 6(1)(b)) |
| Send product updates and marketing emails (opt-out available) | Legitimate interests / Consent (Art. 6(1)(a)) |
| Analyse usage and improve the Service | Legitimate interests (Art. 6(1)(f)) |
| Comply with legal obligations | Legal obligation (Art. 6(1)(c)) |
Dispute and chargeback defence: We retain records of account activity, plan purchase events, feature usage logs, digital delivery timestamps, session data, and IP addresses specifically to defend against fraudulent payment disputes. This is a legitimate interest that outweighs your privacy interest because it protects both the business and honest customers from fraud.
We do not sell your personal data. We share data only in the following circumstances:
All processors are bound by data processing agreements and may only use your data to provide services to us.
We may disclose your data if required to do so by law, court order, or at the request of a regulator, or to protect the rights, property, or safety of Flipovr Ltd, our users, or the public.
In the event of a merger, acquisition, or sale of assets, your data may be transferred to a successor entity. We will notify you of any such transfer and your continued use of the Service constitutes acceptance.
| Data Type | Retention Period |
|---|---|
| Account and profile data | Duration of account + 2 years after deletion request |
| Invitation and event content | 12 months after the wedding date |
| Guest RSVP data | 12 months after the wedding date |
| Payment and transaction records | 7 years (UK tax and financial law requirement) |
| Session logs and IP addresses | 12 months (for fraud and dispute defence) |
| Support communications | 3 years from last interaction |
| Affiliate tracking data | 3 years |
Payment transaction records are retained for 7 years to comply with UK HMRC requirements and to enable us to defend against payment disputes, which may be raised up to 6 months or longer after a transaction.
Under UK GDPR and EU GDPR, you have the following rights regarding your personal data:
To exercise any of these rights, email us at [email protected]. We will respond within 30 days. We may ask you to verify your identity before processing your request.
Right to lodge a complaint: If you are in the UK, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). If you are in the EU, you may contact your local supervisory authority.
Please note: We cannot erase data that we are legally required to retain (e.g., financial records, fraud prevention logs) or data that is necessary to defend against pending or potential legal claims.
Our primary servers are located within the European Economic Area (EEA). Some of our third-party service providers (including Stripe and Google) may transfer data to the United States. Such transfers are protected by appropriate safeguards, including Standard Contractual Clauses (SCCs) approved by the European Commission and the UK International Data Transfer Agreement (IDTA).
We use cookies and similar technologies for the following purposes:
locale cookie).forevite_ref cookie (valid for 90 days) to attribute any resulting purchase for commission purposes.You can control non-essential cookies through your browser settings. Disabling cookies may affect the functionality of the Service.
We implement appropriate technical and organisational measures to protect your personal data, including:
Despite these measures, no internet transmission is completely secure. You acknowledge that you provide your data at your own risk and we cannot guarantee absolute security.
Forevite is not directed at or intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us at [email protected] and we will delete it promptly.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email and/or by posting a prominent notice on the platform at least 14 days before the changes take effect. The updated policy will show the revised "Effective date" at the top.
For any privacy-related questions, requests, or complaints, contact our privacy team: